Introduction
At Lyla Hotel, we value the privacy of our guests and website visitors. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps you can take to manage your information. Our goal is to ensure that your personal data is protected while providing you with a seamless and personalized experience.

Information We Collect
When you visit our website or interact with our services, we may collect the following information:

• Personal identification details such as name, email address, phone number, and billing information.

• Booking details including check-in and check-out dates, room preferences, and payment information.

• Usage data from website interactions, including pages visited, time spent on the site, and IP address.

• Communication information, including messages you send to our support team.

How We Use Your Information
Your personal data is used for purposes that include:

• Processing reservations and payments.

• Providing customer service and responding to inquiries.

• Sending promotional materials, offers, or updates about Lyla Hotel (with your consent).

• Analyzing website usage to improve our services.

Information Sharing and Disclosure
We do not sell your personal information to third parties. We may share information with trusted service providers who assist us in operating the website, processing payments, or delivering services, provided they comply with strict data protection requirements.

Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience. These tools help us understand user preferences, improve website performance, and provide personalized content. You can adjust your browser settings to refuse cookies, though some features may not function properly.

Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights and Choices
You have the right to access, correct, or request deletion of your personal information held by us. You can also opt-out of receiving promotional communications at any time by following the instructions in the emails or contacting us directly.

Opt-Out Instructions
If you wish to stop receiving marketing emails from Lyla Hotel, you can:

1. Click the “unsubscribe” link located at the bottom of any promotional email.

2. Email us directly at [email protected] with the subject line “Opt-Out” and include the email address you wish to remove from our mailing list.

Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updated policies will be posted on this page with a revised date.

Contact Us
If you have any questions about this Privacy Policy, or how we handle your personal data, please contact us at [email protected].